![]() qpkg/PlexMediaServer app install directory. Upon re-installing PMS, it doesn't not ask me to log back in, so user credentials are being cached/stored somewhere on the QNAP outside the. In all attempts above, the same behaviour occurs. Remove all QNAP and Plex related browser cookies, then attempt manual uninstall/re-install. Remove all clients from "Authorized Devices" page, then log out/in. Doesn't work.Īttempt all methods above, but log out of the app before uninstalling, then restart the NAS before installing again. Uninstall PMS using the ".uninstall.sh" script from within "/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer". ![]() Manually remove PMS from "/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer". I can not complete basic setup, so I cannot use PMS. This is where the "NOT AUTHORIZED" page comes into effect. Upon clicking the QNAP Plex icon again, I noticed it was taking me to the first-time setup page in which you'd configure the sever so you can add media sources. I cannot add any sources because it thinks I do not have PMS installed. I used my normal Plex account with a premium sub, which logged in fine, however it took me to the home page where my media sources normally would be. Upon opening my Plex app using the QNAP icon, it asked me to log in. I upgraded to PMS v1.24.2 and wanted to start fresh. A reinstall was necessary due to upgrading the QNAP OS multiple times, which for whatever reason rendered my Plex server unable to read my media sources. Plex Media Server 1.16 was previously installed on this NAS. To be able to run the basic setup and use Plex. Going to the main Plex web-GUI asks me to install PMS, which is hilarious because it's the PMS itself that's showing me this page. I cannot complete any basic setup and therefore cannot add any media sources. Opening this page results in a "NOT AUTHORIZED, You do not have access to this server". Launching the PMS app on the QNAP web-GUI attempts to open the first-time-setup page ( !/setup/e9038bfcd0751ab900ff247c4940c314cf041499). Have you checked the Plex knowledge base and searched on the sub and Google: Yes, extensively.Ĭlients, w/ versions, if applicable: tvOS
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